This video explains how to manage ownership of journeys and tasks in Fenergo to maintain accountability and workflow continuity. It covers viewing current ownership, reassigning tasks to users or teams, and changing journey owners when responsibilities shift. Viewers learn how controlled reassignment supports workload balancing, escalation, and uninterrupted lifecycle progression.

2.3 Managing Journey Ownership & Reassignment

https://synthesia-ttv-data.s3.amazonaws.com/video_data/384119b3-aa69-4d20-82ce-05de55c95fa6/versions/5/audio/subtitles.srt?response-content-disposition=attachment%3Bfilename%3D%222.3%20Managing%20Journey%20Ownership%20%26%20Reassignment.srt%22&AWSAccessKeyId=AKIA32NGJ5TS3ZSPLJEO&Signature=dRO5z98jCZSK0L1bFTba705yOy8%3D&Expires=1773889980